
Frequetly Asked Questions
How long does processing and shipment take?
Same-day and next-day orders ship the day they're placed; standard shipping orders ship within 1–2 business days.
Does Roberto Gonzalez Flowers offer free shipping?
Yes. Free shipping is offered on all orders.
Are smaller orders than the amount indicated in the product title accepted?
Yes. Please contact us for special arrangement for smaller orders.
How does my payment appear on my bank statement?
Your payment can be identified by locating
Roberto Gonzalez Flower on your bank statement.
Are returns accepted?
Yes. We strive to provide our customers with premium quality products. But in the event that any product is defective, we will accept returns. Roberto Gonzalez Flower pays for the return shipment on defective products. Please review our Refund Policy.
Who pays for return shipping cost?
Roberto Gonzalez Flower will pay for all shipping costs for any defective product.
However, customers will be responsible for return of all non-defective products.

